Workshop: Practical AI & IT for SMEs

Beyond the Hype: Practical AI & IT for SMEs

A Hands-On Online Workshop for Business Owners

Artificial Intelligence (AI) and Information Technology (IT) are no longer just buzzwords reserved for large corporations. Today, small and medium-sized enterprises (SMEs) can apply AI and IT solutions in very practical ways to save time, reduce costs, and grow revenue.

To help business owners move from curiosity to real implementation, VICAIT proudly presents the online workshop:

Beyond the Hype: Practical AI & IT for SMEs

🗓 Time: 10:00 – 12:00 EST (Toronto time), Sunday, February 1, 2026
📍 Format: Online (easy to join from anywhere)

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Who Is This Workshop For?

This workshop is designed specifically for SME owners, managers, and entrepreneurs who want practical answers, not theory.

You will find this event especially valuable if:

• You own a restaurant and want to grow your online customer base

• You manage a design company and want to reduce paperwork to focus on creativity and growth

• You run a nail salon or spa and want to scale your business but struggle with management systems

• You are preparing to open an import–export business and need an inventory and goods management system

• Or you simply want to understand real AI application case studies such as automatic translation, order processing, and automated customer service

What You Will Learn

This workshop focuses on real-world use cases and actionable insights, including:

• How AI can automate customer service and booking

• Using chatbots to increase conversion rates

• Applying AI to improve internal efficiency and performance

• Building simple technology platforms for customer development

• Practical ways to use AI in everyday business operations—even without technical skills

You’ll also have the opportunity to interact directly with experts and receive advice tailored to your business.

Host & Speakers

Host: Dr. Xuan Bach Hoang

Founder of VICAIT | CEO at Robomain Inc.

Dr. Hoang holds a PhD from SFedU (Russia) and has over 20 years of experience as a technology and business leader. He has been involved in building numerous technology companies and products such as Robomain, SimplexAI, Elinkgate, HBP, NhatbanAZ, Ebit Consulting, and FPT SPL.

Winston Phong Nguyen, MSc Digital Marketing

Co-founder & CEO of Immersio Learning Inc. | Technology Advisor at Growise

Topic: AI Growchat – A breakthrough in revenue for SMEs in the F&B and Spa sectors

With over 25 years of experience in marketing and business management, Phong will demonstrate how next-generation AI chatbots can automate customer service, manage scheduling, and significantly improve conversion rates for service-based SMEs.

Duc Nguyen, M.S. in Information Science

Lead Data Scientist at Abacus.ai | Kaggle Competition Grandmaster

Topic: Real-World Applications of AI in Performance Optimization

Duc is a globally recognized data science expert. He has advised and implemented AI solutions for businesses to dramatically improve operational efficiency. In this session, Duc will share practical stories from real projects—not just theory.

Bill Thanh Binh Nguyen

Founder & CEO of Chin Media | Founder of XoTech Inc.

Topic: Building a Technology Platform for Customer Development

As a co-founder of the CocCoc web browser and a leader in digital marketing, Binh brings deep experience in helping businesses build applications and marketing channels to find and retain customers—especially for Vietnamese businesses in Canada.

Michael Minh Dinh

CEO at Ngyn Solution Inc. | System Implementation Coordinator at SKY Contracting Inc.

Topic: Using AI in Daily Life

Michael specializes in designing and deploying information systems across multiple industries. He will share how he uses AI daily to increase productivity—even performing tasks like coding without being a developer.

Why You Should Attend

✔ Practical, business-focused AI use cases
✔ Learn directly from experienced founders and AI experts
✔ Suitable for non-technical business owners
✔ Real examples you can apply immediately
✔ A great opportunity to connect with the VICAIT community

Join Us and Turn AI Into Real Business Value

If you’re ready to move beyond the hype and start applying AI and IT in ways that truly benefit your business, this workshop is for you.